Privacy Policy

1 Information We Collect

Personal Information: When you register, onboard as a supplier/buyer/contractor, or contact us, we may collect:

Name, email address, and phone number
Business name, registration number, and address
Payment and banking information
Government-issued identification for verification
Profile photos and company logos

Automatically Collected Information: We automatically collect:

IP address, browser type, and device information
Pages visited, time spent, and navigation paths
Location data (with your consent)
Cookies and similar tracking technologies

Transaction Data: For marketplace transactions, we collect order details, payment records, shipping information, and communication between buyers and sellers.

2 How We Use Your Information

We use the information we collect to:

Create and manage your account
Process transactions and send related information
Verify your identity and prevent fraud
Connect buyers with verified suppliers
Facilitate logistics and delivery services
Send you marketing communications (with your consent)
Improve our platform and develop new features
Comply with legal obligations
Respond to your inquiries and provide customer support

3 Information Sharing

We may share your information with:

Other Users: Business information shared with buyers/sellers to facilitate transactions
Service Providers: Payment processors, logistics partners, and verification services
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

4 Data Security

We implement industry-standard security measures to protect your information:

SSL/TLS encryption for data transmission
Secure servers with firewall protection
Regular security audits and vulnerability assessments
Access controls and employee training
Secure payment processing through certified providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5 Cookies & Tracking Technologies

We use cookies and similar technologies to:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

6 Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Opt-out: Unsubscribe from marketing communications
Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at [email protected].

7 International Data Transfers

As we operate across multiple African countries, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

Standard contractual clauses approved by regulatory authorities
Data processing agreements with our partners
Compliance with applicable data protection laws in each jurisdiction

8 Children's Privacy

Our platform is designed for business use and is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Last Updated" date at the top
Sending you an email notification (for significant changes)

We encourage you to review this policy periodically to stay informed about how we protect your information.

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